We want to give you the best service possible. In order to achieve this, when you interact with us be it in our studio, on our website, or when you subscribe to our newsletter, we will gather information on you in order to improve these interactions. Some of this data you will formally give us like your email address; other information may be anonymously gathered.
The below summarises how you may interact with us and how we treat your data. Please take time to understand this as it will affect how your data is managed and what you need to do if you have any questions or make any changes.
COLLECTION AND USE OF PERSONAL INFORMATION
Personal information means any information that may be used to identify you, such as your name, title, phone number, email address.
BROWSING OUR WEBSITE
In general, you can browse the Cosmic Fans website without giving us any personal information. We use several products to analyse traffic to our website in order to understand our visitors' needs and to continually improve our site for them, such as Google Analytics. We collect only anonymous, aggregate statistics. There are some services on our website that require you to be registered. For example, to receive our newsletter. As part of the registration process, we collect your personal information. We use this information to send you newsletters if you've opted-in to receive them. We will never sell, rent or trade email lists with other companies and businesses for marketing purposes.
A cookie allows us to analyse traffic patterns to our website. A cookie cannot give us access to your computer or to information beyond what you provide us. Most web browsers automatically accept cookies; consult your browser's manual or online help if you want information on restricting or disabling the browser's handling of cookies. If you disable cookies, you can still view the publicly available information on our website. If you are using a shared computer and you have cookies turned on, be sure to log off when you finish.
LINKS TO OTHER WEB SITES
SOCIAL MEDIA AND OTHER PLATFORMS
NEWSLETTERS, COMPETITIONS & MARKETING PREFERENCES
You can subscribe to our newsletters and marketing materials though our website and other channels and this includes entering competitions through, or subscribing (opting-in) to in to receive information from us through other channels.
You can always unsubscribe to our newsletter or marketing materials at any time, by clicking the unsubscribe link at the bottom of any of our newsletter emails or by emailing firstname.lastname@example.org
ACCESS TO YOUR PERSONAL INFORMATION
You are entitled to access the personal information that we hold on you. Please email your request to email@example.com. You can also ask us to remove any of the personally identifiable data we hold on you under 'right to be forgotten' regulations so long as this does not affect the services you may be subscribed to.
DISCLOSURE OF YOUR DATA
To provide our services to you, we may share your Data with any member of our staff.
We may also share your Data with third-party service providers who provide IT, sales, marketing and system administration services.
In rare cases we may disclose your personal information:
- in the event that we sell or buy any business or assets, in which case we may disclose your personal data to the prospective seller or buyer of such business or assets;
- if Cosmic Fans or substantially all of its assets are acquired by a third party, in which case personal data held by it about its customers will be one of the transferred assets;
- to protect the rights, property, or safety of Cosmic Fans, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
WHERE WE STORE YOUR PERSONAL DATA
All Data you provide to us is stored on secure servers. Where we have given you (or where you have chosen) a password which enables you to access Cosmic Fans, you are responsible for keeping this password confidential. You must not to share a password with anyone.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your Data transmitted to Cosmic Fans; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
HOW LONG WE KEEP PERSONAL DATA
We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. We will delete your personal within 30 days if you delete your account.
To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorised use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.
You have the right to ask us not to process your personal data for marketing purposes. We will inform you (before collecting your Data) and obtain your consent if we intend to use your Data for such purposes (unless in respect of our own marketing if you are an existing customer and have not opted-out of such communications) or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at firstname.lastname@example.org or clicking on "Unsubscribe" when we send you any electronic marketing.
Cosmic Fans may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites. You also have the right to access and receive a copy of information held about you, to request the erasure or correction of your information, to object to the processing of your information or to restrict such processing, and to request the transfer of your data. Where we rely on your consent, you have the right to withdraw that consent at any time.